Good to Know

Refund Policy

Last updated: 20 September 2026

We want you to feel confident when purchasing from Tari Harmony.

Because our products are primarily digital products that may be delivered immediately after purchase, we have a specific refund policy for digital purchases.

1. Digital Products

Most Tari Harmony products are digital products, including ebooks, PDFs, guides, workbooks, templates, and other downloadable resources.

Once a digital product has been successfully delivered or made available to you, refunds are generally not available simply because you changed your mind, downloaded the product, or decided that the material was not what you expected after purchasing it.

For this reason, we encourage you to read the product description and any available preview information before purchasing.

2. When You Should Contact Us

Please contact us if:

• You were charged but did not receive your product
• Your download or access link is not working
• You received the wrong product
• A file is materially defective or corrupted
• You were charged more than once for the same purchase
• There is another genuine problem with your order

We will review the situation and, where appropriate, provide the relevant remedy, which may include replacement access, correction of the problem, or a refund.

3. Duplicate Purchases

If you accidentally purchase the same digital product more than once, contact us as soon as possible.

We will review the transaction and determine the appropriate remedy.

4. Technical Problems

If you purchased a product but are unable to access it because of a technical issue on our side, please contact us.

We will first try to resolve the access problem.

If the problem cannot reasonably be resolved, we will consider an appropriate refund or other remedy.

5. Refund Requests

To request assistance, contact:

[email protected]

Please include:

• Your name
• Email address used for the purchase
• Product purchased
• Date of purchase
• Order or transaction reference, if available
• A brief explanation of the problem

6. Review of Requests

Refund requests are reviewed individually based on the circumstances of the transaction and applicable law.

We aim to handle legitimate customer concerns fairly and promptly.

Nothing in this Refund Policy is intended to exclude, restrict, or waive consumer rights that cannot lawfully be excluded or waived under applicable law.

7. Contact

For refund or purchase-related support: